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Glossary

Advertising

Frequency

The average number of times each reached person saw the ad over a period.

Frequency = impressions / reach

What makes it wrong.

The mechanism, not the warning.

An average hides the distribution. A frequency of three can mean everyone saw the ad three times, or that most saw it once and a small group saw it fifteen times. The second is where budget is actually being wasted, and it needs a distribution, not an average.

In detail.

Frequency is the first place to look when performance decays without anything having changed. A rising frequency on a fixed audience means the same people are being served more often, which reliably lowers response.

It is period-dependent by construction: the same campaign has a low weekly frequency and a high quarterly one.