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Contact

Write to a person,not to a form.

There is no form on this page because there is no queue behind one. The address below reaches the person who builds the gateway. Everything already published is listed further down, and it answers sooner than a reply can.

contact@getmcpads.com
Write now

One address, in English or in French. Support is one person, so no response time is promised here that could not be kept.

What to send

Four things worth an email,and what to put in each.

The first reply is only useful if the first message is. These are the details that turn a question into an answer instead of into a second question.

  • 01

    A security or vendor review

    Ask for what your process needs. If the answer is published, the reply points at the page; if it is not, you get a straight yes or no rather than a document that avoids the question.

  • 02

    A source or a tool that is missing

    Name the platform and the report you actually need, not the endpoint. The catalogue is what ships today, and a request is worth more than a feature vote.

  • 03

    Something that returned the wrong answer

    Say which tool, which ad account, and roughly when. The tool name is the part that matters: it is the difference between a guess and a reproduction.

  • 04

    Billing

    An invoice, a plan change you cannot make yourself, or a question about what a tool call counts as before you pay for a plan that assumes the wrong volume.

Published by BENLY HLG.

The full record, including what the gateway is allowed to do with the advertising access you give it, is on one page.

About the publisher